We're the UK's second largest Building Society - home to a number of different brands, 4 head offices, branches and agencies throughout the country, over 3 million customers, around 4000 employees, and have assets in excess of £30bn.
What we do and why we do it …
Helping people own their own homes, save for the future and protect what's important to them. It's why we were founded and why we exist today.
We've been providing mortgages and savings for over 150 years so we like to think we know what our members want, like having a wide range of mortgages to suit Home Movers, First Time Buyers and Remortgage customers as well as good, honest savings products for long term value.
Providing long term value to our 3.1 million members is the most important thing to us and what sets us apart from the rest. With no external shareholders, we're focused on providing benefits for our members and making a positive impact on society.
When our customers open an account with us, they also become a member of one of the UK's largest and strongest building societies.
We put our members, not external shareholders, at the heart of everything we do.
Building Trust is incredibly important to us
In fact we feel so strongly about it that we made it a fundamental part of our Vision. We want to be trusted by not only our customers, but also by our regulators and each other too. That's why:
Our vision is 'to be the most trusted provider of financial services in the uk'.
People are at the heart of what we do. As a mutual organisation our customers are our owners - we answer to them, giving us a better understanding of their needs and of how to meet them. And it's not just our customers we're working hard to do things right for either. Across all our brands, we're committed to providing a fun working environment, the highest quality training and great career prospects too.
We have a comprehensive range of services and products to offer – which means a comprehensive list of career opportunities and specialist areas.
Our vision and values are what set our culture apart. As well as aiming 'to be the most trusted provider of Financial Services in the UK', we're genuine about bringing our values to life. And, when these values are Passionate, Customers at our Heart, Personal and Trustworthy, you can imagine the positive environment that creates.
It means that no matter where you join us, you can be sure of a professional, fun and supportive setting for your career. And it's not just our members and people that we're determined to do the best we can for. We're also working hard to give back to the communities we live and work in – which is where our Charitable Foundation comes in to its own.